FAQ

How does Happy Yarn Mail work?

Happy Yarn Mail is a monthly subscription service that brings you an envelope full of yarn goodies delivered straight to your door every month. It runs similarly to a magazine subscription, with your subscription arriving sometime during the first week of every month.

A limited number of units will be listed for sale at 12:00 am EST on the 1st of every month. You have until 11:59 pm EST on the 15th of that month to place your order/sign up for your recurring subscription, or until our limited number of subscriptions sell out. There will be no HYM for sale between the 16th and the end of the month.

Once you sign up for the subscription, you will be charged for that month and be rebilled on the 1st of the following month, in advance of your next shipment.

What's included in my subscription?

In your envelope each month you'll find - 

  • A printed, all color crochet pattern designed exclusively for Happy Yarn Mail - you can't find this pattern anywhere else!
  • The materials needed to crochet the pattern (everything except hooks)
  • The secret password to the video tutorial you'll need to make the pattern

What kind of pattern can I expect?

Happy Yarn Mail is owned and operated by crochet designer behind the Sewrella blog, Ashleigh Kiser. All HYM subscription patterns will be designed by her exclusively for Happy Yarn Mail Subscribers. To check out her past crochet work & free patterns, visit the Sewrella blog.

How much does Happy Yarn Mail Cost?

One month of HYM costs $19.95 (INCLUDING shipping!). When you sign up for the monthly subscription, you'll be charged $19.95 at the time of signup, and be rebilled on the 1st of the following month, in advance of your next shipment. You can cancel anytime, there are no commitments.

You can also try Happy Yarn Mail for just one month - with this option you'll be charged $19.95 once with no strings attached and no recurring payment. But we have a feeling you'll love HYM so much that you'll come back for a subscription anyway. 

How do I sign up?

CLICK HERE to subscribe to HYM & CLICK HERE to sign up for our email newsletter list (you'll get all HYM updates straight to your inbox).

Where do we ship?

Happy Yarn Mail ships to over 240 countries worldwide!

Shipping is always free to United States addresses, international shipping will incur an extra shipping charge and you may be subject to additional customs fees within your own countries upon pickup.

When should my order come?

We will be shipping all of our subscriptions between the 25th & 30th of every month, and you should receive your envelope every month during the next week, 2-5 days from the ship date.

Who ships Happy Yarn Mail?

We use the United States Postal Service (USPS) to ship all subscriptions.

How much is shipping?

All shipping fees are now included in the cost of HYM. Huzzah!

(International orders will incur an additional shipping charge.)

How does the subscription work? When will I be charged?

The cost of your first enveleope will be charged immediately upon purchase of your plan. When you sign up for your subscription (between the 1st & 15th of that month) you will receive that month’s envelope and be rebilled on the 1st of the following month, in advance of your next shipment.

For example: Purchase your month to month plan on the 6th of March. You will immediately be charged $19.95 and your first box will be shipped between the 25th - 30th of March. You will then be re-billed on the 1st of April, prior to the shipment of your second box (shipping the 25th - 30th of April). Subsequent re-bills will occur on the first of each month unless you cancel your subscription.

I don't like my order. Can I return it?

All Happy Yarn Mail Sales are final. The purpose of these subscriptions are to bring a fun, happy envelope of yarn to your door every month. Not every month will be the absolute perfect project for every individual's taste & style, but we do promise it'll be a whole lot of fun!

How do I cancel my subscription?

The cancellation of your month to month recurring payments will take effect immediately upon your request. If you have been rebilled prior to cancelling your payment, you will receive that month's envelope. After cancelling your recurring payment, you will not be re-billed and therefore your envelope will not be shipped the following month.

Just send us an email at happyyarnmail@sewrella.com with the full name and address the order was placed under. We will be sorry to see you go!

CONTACT US

How do I contact you?

Feel free to contact us anytime by emailing happyyarnmail@sewrella.com